Welcome to our Online Shop, if you visit our shop it means that you automatically accept all these Terms and Conditions. Please carefully read all information concerning our guidelines, terms and agreements
Workwear Plus/Cap Capers only processes orders with immediate payment. Therefore, payment of the order needs to be made at the time the order is processed. No orders will be processed without payment.
If there is a missing item(s) when your order is delivered, we will endeavour to ship the item/s when available. If the item/s is no longer available, Workwear Plus/Cap Capers will refund the unit price for the missing item(s) only. Workwear Plus/Cap Capers has the sole legal right to determine to refund, or supply new or replacement items on any order that is delivered with missing or incorrect items.
If stock is unavailable, we shall contact you to offer you an alternative item and give you the option of a backorder
Although every effort is made to ensure consistency of Fabric Colours, Dye lots can vary slightly from batch to batch.
Workwear Plus will try to deliver all products on time but are not responsible or legally liable for any delays in delivery to the purchaser including if products are not delivered by a specified due date.
You acknowledge that despite our reasonable precautions, products may be listed at an incorrect price or with incorrect information or may be unavailable. This may be due to an error or similar oversight. We reserve the right to cancel an order in that event.
We may also cancel an order if we believe that it is being made in contravention of this agreement, or in contravention of the rights of any person or any law. We may cancel an order even if it has been confirmed and the customer’s credit card has been charged. We reserve this right up until the time of delivery of the product to that customer. If a cancellation of this nature occurs after the customer has been charged for the product, we will immediately credit the customer’s credit card for the amount in question.
Workwear Plus/Cap Capers will only accept returns subject to the following conditions;
The customer must notify Workwear Plus/Cap Capers in writing of their intention to return goods
All goods must be returned to Workwear Plus/Cap Capers within seven days of the receipt by the customer.
Goods returned must be accompanied with a copy of the relevant invoice, as well as Workwear Plus/Cap Capers authorisation number. The Customer shall be responsible for all charges and costs incurred in returning of goods.
If there are any missing item/s in the order, the customer must notify Workwear Plus/Cap Capers in writing within 48 hours of receipt of the goods.
Goods sent as ordered are not returnable under any circumstances unless incorrect style, incorrectly sized or damaged goods have been received by the customer. We will not refund your purchase if you change your mind.
Goods returned must be in the original condition as sent, or they will not be accepted for credit.
A credit coupon will be emailed to you to use on future orders and will be valid for 1 year from date of issue. Goods can't be returned for a cash refund.
Goods decorated are not eligible for return under any circumstances. Workwear Plus reserves the right to determine what action if any is required on all decorated orders which may be incorrectly decorated.
Whilst every effort is made to ship goods as ordered, it is the responsibility of the customer to inspect all goods upon receipt, including deliveries to Third Parties to verify Styles, Colours and Sizes are as per ordered.
Credit claims shall not be accepted by Workwear Plus/Cap Capers where the goods are samples or orders under ten units.
When you place an online or off line order with Workwear Plus/Cap Capers you are entering into a contract between you as a single entity, the company or organisation you represent and Workwear Plus/Cap Capers. By placing your order you agree to be bound by our Terms and Conditions.
All prices are quoted in Australian Dollars $A
The customer assumes all risk in the goods at the time of dispatch and it is the customer’s discretion to insure all goods that are at risk.
If the customer requests an order to be sent to a third party, the risk rests with the customer only. Workwear Plus accepts no liability on any order sent to a third party.
The parties hereby agree that the proper law of all contracts arising between the customer and the Workwear Clothing Online is the law of the State of Victoria and the parties hereto agree to submit to the jurisdiction of the Courts of that State.
These terms and conditions are the only contractual terms which are binding upon Workwear Plus as well as any conditions which are imposed and cannot be excluded by law. All other conditions, warranties, representations, statements and obligations, whether expressed or implied are to the extent permitted by law hereby expressly excluded.